Call Center Recruiting and Staffing
The call center industry is plagued with one of the highest employee turnover rates, making call center staffing demands a challenge. Do you have the right people at the right time? Have you spent a lot of time and money searching for employees with the skills and personality to fit into your organization? What strategy do you have in place to handle your call center recruiting needs?
Aerotek Professional Services Call Center Recruiting specializes in call center recruiting and staffing. We can provide rapid response call center staffing solutions to meet your growing needs. When you partner with us, you're free to concentrate on your core business while we recruit, screen, assess, hire, and, if you like, manage your employee base. We have a successful history of providing call center recruiting solutions.
- We spend a lot of time and effort to get to know you, your company, what your specific needs are, and exactly what you're looking for in an employee.
- We spend a lot of time and effort to get to know candidates We find out their true skills, goals, and dreams. This allows us to match the right person with the right position. The most productive employees are those who are truly happy where they're working.
- Our premier sourcing networks allow us to recruit the most elite professionals in the business. Our recruiters and account managers utilize a multi-channel recruiting approach to tap into a wide variety of recruiting sources. We talk to active job seekers as well passive job seekers - those who are currently employed and otherwise satisfied with their position, but would be open to a new opportunity. We have the resources to reach candidates almost everywhere they are. This extensive networking allows us to access the best and brightest in the industry.
- We have industry-specific expertise. Our recruiters and account representatives understand the systems, services, skills, and specific needs that are unique to the call center industry.
We have the resources to help you fill one position, or hundreds. Our network of offices across the U.S., Puerto Rico and Canada provides talented professionals to an array of large national organizations and smaller local companies spanning a variety of industries so we can provide you with carefully screened, highly qualified call center employees.
Increase your profitability by reducing your overhead, sourcing, and HR management costs and by lowering attrition and other associated costs.
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Call Center recruiting with flexible placement strategies
Different circumstances require different solutions. With Aerotek Professional Services Call Center Recruiting, you can choose the placement strategy that best fits your situation.
Contract Placement
Upsizing? Downsizing? Need employees for temporary projects? We can help you supplement your workforce and reduce overhead costs. Save thousands of dollars in both the actual and indirect costs of hiring new employees by letting us recruit, screen, and place the personnel you need. We assume many of your HR management responsibilities like benefits and payroll coordination.
Contract-to-hire Placement
We offer you all the advantages of contract placement with the option to select temporary staff as permanent hires. You assess your contract employee(s) firsthand and, after an evaluation period, you decide if they meet your productivity, skill level, and cultural fit requirements.
Direct Placement
We can also recruit the most talented professionals to work directly for you as full-time, permanent employees. Your account manager will take the time to get to know you, your management style, and your company's culture so we can find the ideal people for your organization.
A comprehensive approach to make sure you get the right candidate the first time
We make it our priority to know the specifics you're looking for in an employee, the skill set that is necessary to perform the job, your corporate culture, and your management style. We then carefully interview every candidate to make sure they meet those requirements with:
- Telephone screenings to verify a candidate's overall skill set
- Multiple reference checks to obtain thorough professional and personal references from a candidate's past jobs
- Multiple in-depth personal interviews to learn a candidate's skill set, career ambition, and personality
- A customized testing and assessment approach to determine a candidate's compatability with the position from a technical and cultural perspective.
With this process, we can guarantee that you receive candidates who have the qualifications you need.
Find out more about how we'll work together Get the details on our comprehensive staffing services including workforce management solutions, national recruiting, and minority programs to help you meet your staffing needs.
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Complete the form below to see how Aerotek can save you time, money, and find you highly qualified employees ready to do the job. Once submitted, your information will be sent to an Aerotek staffing professional in your area who will contact you to discuss your inquiry.
We value your privacy and will keep all your information completely confidential.